Privacy policy

1. Scope

This policy explains how CenterGuide handles information when you use this website or contact CenterGuide. CenterGuide is operated by CENTRAL BRIGHT MANAGEMENT LIMITED.

2. Information we may receive

If you call us, we may receive the phone number used to contact us and information you choose to provide. Standard server logs may record technical information such as IP address, browser type, requested page, date/time and security events.

3. What we do not ask for

CenterGuide is not a mobile network. Do not send mobile-account passwords, security answers, payment-card details, one-time passcodes or other credentials intended for your network provider.

4. Purposes

• responding to website or comparison questions;
• investigating corrections and complaints;
• maintaining website security and reliability;
• meeting legal obligations where applicable.

5. Provider links

Links to mobile providers take you to third-party websites governed by their own privacy policies. CenterGuide does not control those sites.

6. Retention

We aim to keep personal information only for as long as needed for the purpose for which it was received, security, dispute resolution or legal requirements.

7. International operation

The website operator is located in Hong Kong and the website serves UK users. Information you choose to provide to the operator may therefore be processed outside the UK, subject to applicable legal requirements and safeguards.

8. Your rights

Depending on the law that applies, you may have rights to request access, correction, deletion, restriction or objection in relation to personal information. Contact CenterGuide using the details on the Contact page.

9. Changes

We may update this policy when the website or applicable requirements change. The current version will be published on this page.